What are the payment methods available?
Isleofflowers.co.uk has integrated UK Secure Sagepay Checkout Payment Gateway. You can pay through any of the leading credit cards i.e. Visa, Master Card, Diners Club Card, JCB. You can Also pay through Online bank transfer if you have online banking facility in any of the leading banks of UK
Is the Payment Made by me and my Credit Card Details Secure?
Yes, the payment gateway integrated is of Sagepay Checkout which is a secure gateway
When is my card charged?
Your card is charged after the order is shipped.
Are my personal details Secured?
We have a well constituted & strict privacy policy. In brief the policy states that: We don t share our customer data with anybody. We don t have any such so called partner sites with whom we share data. No unsolicited emails are sent from us. We send occasional emails to you to keep you informed about our services but only to those customers who have instructed us to do so.
Is there any hidden charges or any shipping cost involved?
No there is no charge except that is mentioned alonwith the item. This is what you pay.
What are delivery charges on Isleofflowers.co.uk?
Delivery all over London is free, i.e. there is no delivery or any other charges. Delivery Information
Can I order the flowers to be delivered the same day?
Yes, same day delivery is possible all over UK if the order is placed till 1400 Hrs
Can I send some message along with the Flowers?
Yes, you can send your personal message along with flowers by typing it in the Message box in the New User form.
How do I know if Isleofflowers.co.uk has received my order?
As soon as we receive an order, an email is sent to the email id provided in the checkout form.
How are the flowers delivered?
All the Fresh flowers are hand delivered by the local florist in the respective cities and a strict guidelines and standard are maintained to ensure that the flowers are fresh and are up to the standard laid by the industry.
Is the delivery possible on holidays?
Yes, in most of the cities and towns the delivery is possible on holidays but there may be some exceptions.
What if my order is not delivered on the desired day?
In rare cases like these, full amount will be refunded. Read our Terms and Conditions for more information.
When will the order be delivered, what time?
We can not guarantee the time of delivery, but the flowers will be delivered on the delivery date specified by you. Our delivery staff will do their utmost to meet your delivery time request, but we reiterate that we cannot guarantee the time of delivery.
What happens if the recipient is not at home or at the delivery address?
In this case the delivery is made to the neighbors, only if they agree to take the delivery on receiver s behalf. For more information click here to see Delivery Information.
What all can be sent along with the flowers?
All the items mentioned on the site can be sent along with the flowers but if you have anything that is not available on our site,
Where can I enter special instructions?
If you have additional delivery information such as additional phone number or address, kindly write in the additional information box provided in the checkout form. If you have already placed the order then you can write the information in an email to
info@isleofflowers.co.uk with the order number.
How long will the flowers last?
Different Flowers have different shelf life but again a lot depend on how care is taken of the flowers. Due to the perishable nature we can not give the Guarantee for life of the flowers.